Terms & Conditions

Klarjob is a reverse recruiting platform: talents create anonymized profiles that interested companies can proactively approach. Every use of the platform is based on a personal user account. A talent profile, a company profile, or both may be opened through this user account. These Terms of Use govern the user account as such and the principles that apply equally to all users. The Talent Terms of Use or the Company Terms of Use apply in addition for the respective profiles; the Bonus Program document applies in addition for premiums and bonuses.

The following terms are used in these Terms of Use and the supplementary documents:

• User: any person who holds a user account on the platform.

• Talent (also: "candidate"): a user who holds a talent profile with the goal of taking up a new professional position; both terms are used synonymously.

• Company (also: "customer" in the Company Terms of Use, "employer" in general usage): a user who holds a company profile, or the legal entity represented by that user; the platform operator is not included in this definition.

• Platform operator: Pojhan Farahzadi (Klarjob platform), see § 1 para. 1.

• Talent profile: the anonymized profile maintained by a talent to make them visible to companies, see § 4 para. 1.

• Workspace: the working environment of the respective profile (talent profile or company profile) within the user account, between which the user can switch without having to log out.

• Company profile: the profile maintained by a company, see § 4 para. 2.

• Request (also: "interview request"): a company's contact with a talent via the platform, which requires acceptance by the talent before any further contact takes place.

• Placement: the conclusion of an employment contract (contract signature) between a talent and a company via the platform; the details are governed by the respective supplementary terms.

• Missed appointment: the unexcused failure to attend a scheduled appointment, in particular a video interview, see § 10 para. 5.

• No-show: the case in which a talent signs an employment contract but does not commence the employment, see Company Terms of Use § 6.

(1) These General Terms of Use (hereinafter "Terms of Use") govern the contractual relationship between Pojhan Farahzadi (Klarjob platform), Schönhauser Allee 36, 10435 Berlin (hereinafter "platform operator") and the users of the Klarjob platform (hereinafter "user").

(2) If a talent profile is opened via the user account, the Talent Terms of Use apply in addition. If a company profile is opened, the Company Terms of Use apply in addition. Both documents become part of the respective contractual relationship as soon as the corresponding profile is opened. In the event of conflicts between these Terms of Use and the supplementary terms, the supplementary terms take precedence for the respective area they govern.

(3) Upon opening a user account, the user is automatically eligible to participate in the platform's Bonus Program; the details, in particular further requirements for a payout claim, are governed by § 6 and the Bonus Program document referenced therein.

(4) Deviating, conflicting, or supplementary general terms and conditions of the user do not become part of the contract unless the platform operator expressly agrees to their validity in text form.

(1) The platform operator provides an online platform through which talent profiles and company profiles can get in touch with one another. The platform facilitates the contact; there is no entitlement to a successful placement, a hire, or the conclusion of an employment contract.

(2) The platform operator is not the employer of the talents and does not become a party to any contracts concluded between users, in particular not to employment contracts.

(3) The platform operator strives for the platform to be available as uninterruptedly as possible but does not owe uninterrupted availability. Maintenance work, technical faults, or circumstances beyond its control may lead to temporary restrictions.

(4) The platform provides a video communication channel through which users can speak directly with one another. Conversation content is transmitted exclusively in real time and is neither recorded nor stored. Only the users involved are responsible for the content of conversations conducted via this channel. All participants are prohibited from recording the conversation — image and/or sound — in whole or in part, or having it recorded, including by screen recording or comparable technical means. A violation may result in the user account being suspended pursuant to § 13 para. 5; the confidentiality of the spoken word is also protected under criminal law (§ 201 of the German Criminal Code (StGB)). The platform operator itself does not record conversation content; however, it reserves the right to collect and evaluate person-independent metadata (e.g. call duration, number of participants, technical interruptions) for the purposes of quality assurance, optimization, and further development of the platform.

(5) The platform provides a chat channel through which users can exchange messages and files (e.g. voice messages, images, PDF and other documents).

(6) The platform operator does not review the information provided by users, in particular regarding qualifications, professional background, and company data, for accuracy and gives no warranty in this respect. The respective user alone is responsible for the accuracy of this information (§ 5 para. 1); the platform operator is not liable for damages incurred by a user as a result of relying on inaccurate information provided by another user.

(7) The review and selection of a talent is the sole responsibility of the company; the platform operator does not carry out any such review. The platform operator gives no warranty as to the suitability, performance, or conduct of a talent placed via the platform, whether before, during, or after any resulting employment relationship. The platform operator is not liable for damages incurred by a company in connection with a talent placed via the platform; this concerns exclusively the relationship between the company and the talent.

(8) Likewise, the talent decides independently and on its own responsibility whether and to which company it moves; it reviews offers and framework conditions itself. Any exchange with the platform operator, for example as part of user support, does not constitute professional, legal, or career advice; the platform operator, at most, shares non-binding pointers or provides support on request, without owing any advisory service in doing so.

(1) Use of the platform requires registration of a personal user account. The user account is always assigned to a natural person; registering under a purely functional or role-based address (e.g. info@) does not replace the provision of a natural person's details. This ensures that every user account can always be assigned to a responsible, identifiable person.

(2) Registration requires the data marked as mandatory, in particular a valid email address and a phone number for verifying the user account.

(3) The user agreement for the user account is concluded between the user and the platform operator upon successful completion of registration.

(4) Registration is permitted only for persons aged 18 or over.

(5) Within the user account, the user may choose to open a talent profile, a company profile, or both profiles (workspaces) and switch between them without having to log out. § 4 para. 3 applies in addition to the opening of a company profile. Opening a company profile requires that the user is the company in question or is authorized to represent it under the law of agency; by opening the profile, the user confirms this (cf. § 4 para. 2).

(1) Talent profile: The talent profile is inseparably linked to the natural person of the user. The Talent Terms of Use apply in addition to the talent profile.

(2) Company profile: The company profile is linked to a company. In opening and maintaining the company profile, the registering person acts as a representative of the company within the meaning of § 164 of the German Civil Code (BGB). The Company Terms of Use apply in addition to the company profile.

(3) Verification of the company profile: When opening a company profile, a company-related email address must additionally be provided and confirmed. The company profile is only considered verified after successful confirmation.

(4) Separate, express consent to the respective applicable supplementary terms is required for each profile opened. The user account as such, independent of the profiles opened within it, is subject exclusively to these Terms of Use.

(5) Each natural person may hold only one user account at any given time. Opening multiple user accounts by the same person is not permitted.

The following obligations apply to the user regardless of whether a talent profile, a company profile, or both are maintained.

(1) The information provided during registration and in the course of further use, in particular regarding name, date of birth, professional background, and contact details, must be truthful and complete and must be updated promptly in the event of changes.

(2) Access credentials must be treated as confidential and protected from access by third parties. If there is suspicion that third parties have gained unauthorized knowledge of the access credentials, the platform operator is to be informed.

(3) The user account is non-transferable and may not be passed on to or used by third parties.

(4) The user undertakes to use the platform exclusively within the framework of applicable law.

(5) The systematic extraction, copying, or exporting of other users' profile data outside the functions provided by the platform (scraping) is prohibited.

(6) Automated access to the platform, in particular by bots, scripts, or comparable technical means, is not permitted unless expressly authorized by the platform operator.

(7) A violation of the obligations under this section may result in the exclusion of bonus claims under the Bonus Program and in restrictions to the profile or individual profile functions, without prejudice to any further rights of the platform operator.

(1) By agreeing to these Terms of Use, the user simultaneously acknowledges the Bonus Program document as part of the contract; no separate, additional consent is required.

(2) The details of the Bonus Program, in particular the types and amounts of premiums and their tiers, payout dates and requirements, as well as evidentiary and anti-abuse rules, are set out conclusively in the separately published Bonus Program document, which forms part of the contractual relationship.

(3) Claims under the Bonus Program generally require an active user account for as long as the respective claim requirements have not yet been fully met. If, at the time of an account deletion, all claim requirements have already been met and only the payout date has not yet been reached, the claim remains unaffected by the account deletion; § 8 para. 2 applies accordingly.

(1) The platform operator may offer time-limited promotions under which terms deviating from these Terms of Use, the Talent Terms of Use, the Company Terms of Use, or the Bonus Program apply (e.g. changed premium amounts or reduced success fees).

(2) The specific terms, amounts, deadlines, and participation requirements of the respective promotion are published exclusively on the relevant promotion page. They become part of the contractual relationship with participating users for the duration of the promotion and to the extent described there. For each individual participating user, the version published at the time of their participation remains authoritative, even if the promotion page is subsequently changed.

(3) Upon expiry or termination of a promotion, the regular terms of these Terms of Use and the other contractual documents automatically apply again, unless otherwise specified on the promotion page.

(1) The platform operator processes users' personal data in accordance with the Privacy Policy, available at klarjob.com/privacy.

(2) Upon deletion of the user account, the profile is deactivated without delay and removed from active use. The underlying personal data is subsequently deleted, unless statutory retention obligations preclude this. If, at this point in time, there are claims under the Bonus Program whose requirements have already been fully met but which have not yet been paid out, the data required to process these claims (in particular name, bank details, anti-money-laundering evidence, and claim amount) will continue to be processed on a restricted basis pursuant to Art. 17(3), Art. 18 GDPR and used exclusively for this purpose. Once the claim has been fully processed, this data is also deleted.

(3) Communications serving the administration of platform use (e.g. regarding requests, profile status, premiums, or payments) are made via the platform and via the contact details provided by the user, and form part of the service. For the purpose of administering platform use, the platform operator is entitled to contact the user by phone in addition to email and platform chat; expressed preferences of the user regarding the preferred method of contact will be taken into account in doing so. Promotional communication outside the platform, in particular by email or phone, continues to take place only where the user has separately consented to it; this consent may be withdrawn at any time with effect for the future. Further details are set out in the Privacy Policy.

(4) Messages and files exchanged in chat remain stored for a limited period after the conclusion of the respective hiring process and are subsequently deleted. Once a hiring process has concluded, the associated chat history is read-only.

(1) To the extent that the user uploads or exchanges content as part of their profile or via the chat channel (§ 2 para. 5) (e.g. CV, references, testimonials, or other documents), the user grants the platform operator the non-exclusive right, limited to the duration of the user agreement, to store this content, display it in their profile or chat history, and transmit it to the extent provided for to requesting or addressable counterparties.

(2) The user warrants that they hold the necessary rights to the uploaded content and do not infringe any third-party rights.

(1) The user is solely responsible for content provided as part of the platform (e.g. profile information, messages, files, conversation contributions). The platform operator does not adopt this content as its own and is liable for third-party content only in accordance with statutory provisions, in particular § 10 of the German Digital Services Act (DDG).

(2) Unlawful content is in particular prohibited, as are insulting, harassing, or discriminatory statements directed at other users, regardless of the communication channel of the platform used.

(3) Also prohibited is any pretended use of the platform for purposes other than those intended, in particular the targeted gathering of information about other users, competitive monitoring, or the spying-out of business or trade secrets, as well as any use of the platform for purposes not serving professional placement (misuse of purpose). The platform serves exclusively the purpose of professional placement. Passive use (e.g. indicating status without actively looking for a position) and the mere referral of other persons remain unaffected by this.

(4) The platform operator may remove content that violates para. 2 and may suspend the user account pursuant to § 13 para. 5 in the event of violations of para. 2 or para. 3.

(5) Users are obliged to attend agreed appointments, in particular video interview appointments; this serves the reliability and quality of the platform as well as respectful interaction among all users. Repeated unexcused failure to attend (missed appointment) constitutes a serious violation of these terms and may result in the temporary suspension or permanent deactivation of the user account pursuant to § 13 para. 5. This applies equally to talents and companies.

(1) The name "Klarjob," the specific appearance of the platform, and the content, layouts, and functions created by the platform operator are protected by copyright and trademark law. This concerns the platform operator's own creative and content work and does not affect the rights of third parties to the software components and libraries used.

(2) Any use of this content beyond the intended use of the platform, in particular reproduction, editing, or further distribution, requires the platform operator's prior consent.

(1) The platform operator is liable without limitation for intent and gross negligence, as well as in accordance with the German Product Liability Act and for damages resulting from injury to life, body, or health.

(2) In the case of simple negligence, the platform operator is liable only for the breach of a material contractual obligation (cardinal obligation), the fulfilment of which makes the proper performance of the contract possible in the first place and on whose observance the user may regularly rely. In this case, liability is limited to the foreseeable damage typical for this type of contract at the time the contract was concluded. Additional, monetary limitations of liability may arise from the Company Terms of Use.

(3) In all other respects, the platform operator's liability is excluded.

(1) The user agreement for the user account is concluded for an indefinite period.

(2) The user may terminate the user agreement at any time without giving reasons, either by deleting the user account in the account settings or by declaration in text form to the platform operator. For a company profile with an ongoing paid subscription, the term and payment provisions of the Company Terms of Use apply in addition; a termination or deletion does not, in this respect, release the user from payment obligations already incurred.

If the registering person is also the only person authorized to represent an existing company profile, deletion of the user account is possible as soon as either (a) another authorized representative has been named as the contact person for the company profile, or (b) the company profile has been terminated or the customer relationship with the platform operator has ended. Deletion of the user account remains possible in any case; it merely requires one of the two aforementioned measures.

(3) The platform operator may terminate the user agreement in text form with 30 days' notice to the end of a calendar month. The right to extraordinary termination for good cause remains unaffected for both parties.

(4) A termination does not affect claims already accrued under the Bonus Program pursuant to § 6 para. 3.

(5) In the event of a concrete suspicion of a violation of these Terms of Use, abusive use, or incorrect information, the platform operator may temporarily suspend the user account until the matter has been clarified. The user will be informed of the suspension and its reason. Before a suspension, the affected user will, where circumstances permit, be given the opportunity to comment within a reasonable period (generally three to five business days). In urgent cases, for example where there is a risk to other users or suspicion of criminal conduct, the suspension may also take place without prior hearing.

(1) The platform operator may amend these Terms of Use as well as the Talent Terms of Use, the Company Terms of Use, and the Bonus Program with effect for the future.

(2) Material changes, in particular changes to premium amounts in the Bonus Program and changes that restrict the user's existing rights, will be communicated to the user in text form together with the full content of the change and require the user's active consent.

(3) If the user does not agree to a material change, the previous terms continue to apply to that user. In this case, the platform operator is entitled to terminate the user agreement with 30 days' notice to the end of a calendar month.

(4) Immaterial changes to these documents, in particular editorial adjustments without substantive impact on the user's rights and obligations, will be communicated to the user in text form and become effective if the user does not object within six weeks of receiving the notice. This effect will be specifically pointed out in the notice.

(1) The platform operator endeavors to resolve disputes with users amicably and, at the user's request, participates in proceedings before a recognized consumer arbitration body.

(2) The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr.

(3) Participation in an arbitration procedure is voluntary; recourse to the ordinary courts remains unaffected.

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this applies only insofar as it does not deprive them of the protection granted by mandatory provisions of the law of their habitual place of residence.

(2) If the user is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Berlin. Statutory rules on jurisdiction apply for consumers.

(1) Should individual provisions of these Terms of Use be or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the applicable statutory provision.

(2) Declarations between the platform operator and the user may be made in text form (e.g. by email), unless a stricter form is required by law.

(3) The platform operator's failure to exercise, or delay in exercising, any rights does not constitute a waiver of those rights or establish any customary right. Prior practices or handling do not have binding effect for future cases.

(4) The German version of these Terms of Use is authoritative.